Crash upon interaction by another player (epic launcher chat, or other players attempted to join a game)

Question

This is the crash diagnostics

Version: 96463

Assertion failed: IsValid() [File:C:\Jenkins\workspace\I_BuildVersion-staging\UE4\Engine\Source\Runtime\Core\Public\Templates/SharedPointer.h] [Line: 849]

FactoryGame_Win64_Shipping!FDebug::AssertFailed() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\core\private\misc\assertionmacros.cpp:437]
FactoryGame_Win64_Shipping!FOnlineValidatedDisplayNameCacheMcp::OnQueryUserInfoComplete() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\plugins\online\onlinesubsystemmcp\source\private\onlinevalidateddisplaynamecachemcp.cpp:236]
FactoryGame_Win64_Shipping!TBaseSPMethodDelegateInstance<0,FOnlineValidatedDisplayNameCacheMcp,1,TTypeWrapper<void> __cdecl(int,bool,TArray<TSharedRef<FUniqueNetId const ,0>,FDefaultAllocator> const & __ptr64,FString const & __ptr64)>::Execute() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\core\public\delegates\delegateinstancesimpl.h:269]
FactoryGame_Win64_Shipping!TBaseSPMethodDelegateInstance<0,FOnlineValidatedDisplayNameCacheMcp,1,void __cdecl(int,bool,TArray<TSharedRef<FUniqueNetId const ,0>,FDefaultAllocator> const & __ptr64,FString const & __ptr64)>::ExecuteIfSafe() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\core\public\delegates\delegateinstancesimpl.h:345]
FactoryGame_Win64_Shipping!TBaseMulticastDelegate<void,int,bool,TArray<TSharedRef<FUniqueNetId const ,0>,FDefaultAllocator> const & __ptr64,FString const & __ptr64>::Broadcast() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\core\public\delegates\delegatesignatureimpl.inl:937]
FactoryGame_Win64_Shipping!FOnlineUsersMcp::OnQueryUserInfoComplete() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\plugins\online\onlinesubsystemmcp\source\private\onlineusersmcp.cpp:641]
FactoryGame_Win64_Shipping!FOnlineUsersMcp::QueryUserInfo_HttpRequestComplete() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\plugins\online\onlinesubsystemmcp\source\private\onlineusersmcp.cpp:555]
FactoryGame_Win64_Shipping!TBaseSPMethodDelegateInstance<0,FOnlineFriendsMcp,1,TTypeWrapper<void> __cdecl(TSharedPtr<IHttpRequest,0>,TSharedPtr<IHttpResponse,1>,bool)>::Execute() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\core\public\delegates\delegateinstancesimpl.h:269]
FactoryGame_Win64_Shipping!TBaseSPMethodDelegateInstance<0,FOnlineIdentityMcp,1,void __cdecl(TSharedPtr<IHttpRequest,0>,TSharedPtr<IHttpResponse,1>,bool)>::ExecuteIfSafe() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\core\public\delegates\delegateinstancesimpl.h:347]
FactoryGame_Win64_Shipping!TBaseDelegate<void,TSharedPtr<IHttpRequest,0>,TSharedPtr<IHttpResponse,1>,bool>::ExecuteIfBound() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\core\public\delegates\delegatesignatureimpl.inl:624]
FactoryGame_Win64_Shipping!FHttpRetrySystem::FManager::Update() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\online\http\private\httpretrysystem.cpp:496]
FactoryGame_Win64_Shipping!FOnlineSubsystemMcp::Tick() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\plugins\online\onlinesubsystemmcp\source\private\onlinesubsystemmcp.cpp:1082]
FactoryGame_Win64_Shipping!FTicker::Tick() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\core\private\containers\ticker.cpp:95]
FactoryGame_Win64_Shipping!FEngineLoop::Tick() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\launch\private\launchengineloop.cpp:3673]
FactoryGame_Win64_Shipping!GuardedMain() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\launch\private\launch.cpp:166]
FactoryGame_Win64_Shipping!GuardedMainWrapper() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\launch\private\windows\launchwindows.cpp:144]
FactoryGame_Win64_Shipping!WinMain() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\launch\private\windows\launchwindows.cpp:223]
FactoryGame_Win64_Shipping!__scrt_common_main_seh() [f:\dd\vctools\crt\vcstartup\src\startup\exe_common.inl:253]
kernel32
ntdll

And yes I am aware of other people experiencing this crash before on previous versions.

Unanswered

https://questions.satisfactorygame.com/7463/crash-of-the-game-via-epic-games-chat

Discussed / Replied but nothing helps

https://questions.satisfactorygame.com/6633/multiplayer-crash-to-desktop

https://questions.satisfactorygame.com/9212/crash-loading-saved-game

Single player is fine, and the crashes happens after 2 April 2019 Patch 96463

Answer 1

When the game crashes, and the Unreal Engine Crash Reporter, unless you uncheck the box about sending logs you will automatically send the logs to us.

We hash them, and group them so we can see most commonly occuring crashes.

So when the game crashes, please give a description in the comment-box on what you were doing, and submit the crash, that way we'll look into it if it is a common crash (we still have many common crashes to iron out).