+5 votes
642 views
in Bug Report by (120 points)
closed by
I have just downloaded the game, and I have been super excited to try it. The problem is that the game after every 10 minutes or less will crash. I will get the unreal engine error crash window. It says that "Factory Game" crashed due to a fatal error. Later in the crash report, it says "unreal engine is exiting due to D3D device being lost". I did lower all my graphical settings, and that seemed to do it, but I want to know if there is a way to fix the problem without making my game have lower graphics.
by (120 points)
Here is the crash report:

Version: 97236

Fatal error: [File:C:\Jenkins\workspace\I_BuildVersion-staging\UE4\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 200] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')

FactoryGame_Win64_Shipping!FDebug::AssertFailed() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\core\private\misc\assertionmacros.cpp:437]
FactoryGame_Win64_Shipping!TerminateOnDeviceRemoved() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\windows\d3d11rhi\private\d3d11util.cpp:213]
FactoryGame_Win64_Shipping!VerifyD3D11Result() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\windows\d3d11rhi\private\d3d11util.cpp:249]
FactoryGame_Win64_Shipping!FD3D11DynamicRHI::GetQueryData() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\windows\d3d11rhi\private\d3d11query.cpp:147]
FactoryGame_Win64_Shipping!FD3D11DynamicRHI::RHIGetRenderQueryResult() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\windows\d3d11rhi\private\d3d11query.cpp:61]
FactoryGame_Win64_Shipping!FetchVisibilityForPrimitives_Range<1>() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\renderer\private\scenevisibility.cpp:830]
FactoryGame_Win64_Shipping!FetchVisibilityForPrimitives() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\renderer\private\scenevisibility.cpp:1378]
FactoryGame_Win64_Shipping!OcclusionCull() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\renderer\private\scenevisibility.cpp:1527]
FactoryGame_Win64_Shipping!FSceneRenderer::ComputeViewVisibility() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\renderer\private\scenevisibility.cpp:3003]
FactoryGame_Win64_Shipping!FDeferredShadingSceneRenderer::InitViews() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\renderer\private\scenevisibility.cpp:3325]
FactoryGame_Win64_Shipping!FDeferredShadingSceneRenderer::Render() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\renderer\private\deferredshadingrenderer.cpp:571]
FactoryGame_Win64_Shipping!RenderViewFamily_RenderThread() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\renderer\private\scenerendering.cpp:2854]
FactoryGame_Win64_Shipping!TGraphTask<`FRendererModule::BeginRenderingViewFamily'::`26'::EURCMacro_FDrawSceneCommand>::ExecuteTask() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\core\public\async\taskgraphinterfaces.h:829]
FactoryGame_Win64_Shipping!FNamedTaskThread::ProcessTasksNamedThread() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\core\private\async\taskgraph.cpp:664]
FactoryGame_Win64_Shipping!FNamedTaskThread::ProcessTasksUntilQuit() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\core\private\async\taskgraph.cpp:574]
FactoryGame_Win64_Shipping!RenderingThreadMain() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\rendercore\private\renderingthread.cpp:333]
FactoryGame_Win64_Shipping!FRenderingThread::Run() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\rendercore\private\renderingthread.cpp:467]
FactoryGame_Win64_Shipping!FRunnableThreadWin::Run() [c:\jenkins\workspace\i_buildversion-staging\ue4\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:76]
by (110 points)
Ya, im having that same crash. However it happens to me in LESS THAN 10 minutes. like less then 5 minutes.
Welcome to Satisfactory Q&A, where you can ask questions and receive answers from other members of the community.
In order to keep this site accessible for everybody, please write your post in english :)
August 28th update: We've removed downvotes! One major reason is because we don't want to discourage folks from posting legitimate suggestions / reports / questions with fear of being mass downvoted (which has been happening a LOT). So we now allow you to upvote what you like, or ignore what you don't. Points have also been adjusted to account for this change.
Please use the search function before posting a new question and upvote existing ones to bring more attention to them, It will help us a lot. <3
Remember to mark resolved questions as answered by clicking on the check mark located under the upvotes of each answer.
...