+4 votes
506 views
in Bug Report by (140 points)
Can't start new game or load old saved file, after new install od windows. Game itselfs starts without any problem, when i try to start a new game for example, it doesnt stop loading

1 Answer

+4 votes
by (11.2k points)
Epic servers are currently experiencing an issue and as a result no singleplayer saves can currently be loaded in Satisfactory.
by (120 points)
I have around 160 hours on the game, I don't think its incorrect installation. As for AV, it has not been a problem in the past. No drivers were updated, and the drivers that I have checked are ok. I did reboot my machine after seeing that it's been online for 20 days. Any other suggestions?
by (11.2k points)
Only way to tell for certain would be for you to crash and copy the text. You can also navigate to "%localappdata%\FactoryGame\Saved\Crashes\" on Windows and locate your most recent crash, then open it and copy+paste the text that begins with "LogOutputDevice: Error: === Handled ensure: ===", which will be at the very bottom of the log.
by (120 points)
Interesting, thank you for that:
[2019.06.08-19.37.07:703][833]LogLoad: Took 15.545812 seconds to LoadMap(/Game/FactoryGame/Map/GameLevel01/Persistent_Level)
[2019.06.08-19.37.07:704][833]LogNet: UNetDriver::TickDispatch: Very long time between ticks. DeltaTime: 0.01, Realtime: 13.70. EpicNetDriver_0
[2019.06.08-19.37.08:311][833]LogStaticMesh: Allocated 512x512x332 distance field atlas = 166.0Mb, with 711 objects containing 124.8Mb backing data
[2019.06.08-19.37.09:083][833]LogD3D11RHI: Error: Direct3DDeviceIMContext->Map(TempTexture2D,0,D3D11_MAP_READ,0,&LockedRect) failed
 at C:\Jenkins\workspace\I_BuildVersion-staging\UE4\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11RenderTarget.cpp:1188
 with error DXGI_ERROR_DEVICE_REMOVED DXGI_ERROR_DEVICE_HUNG
[2019.06.08-19.37.09:083][833]LogD3D11RHI: [Aftermath] GDynamicRHI=00000214C1AD0000, GDX11NVAfterMathEnabled=0, Result=0xFFFFFFFF, bDeviceActive=0
[2019.06.08-19.37.09:083][833]LogWindows: Windows GetLastError: The operation completed successfully. (0)


Looks like it may be driver, or DX related. I will see if installing the newest DX may help.
by (11.2k points)
Yeah, that's GPU/DirectX/Direct3D related.
by (120 points)
Yup, and what I thought was good, was not. The GPU update fixed it. Not sure why, since it was working not 3 days ago. :P
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