+7 votes
3k views
in Bug Report by (140 points)
closed by
Any tips to avoid this after 1-2 min of game ?

Version: 94852

Fatal error: [File:C:\Jenkins\workspace\I_BuildVersion-staging\UE4\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 200] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')
by (100 points)
edited by
Same issue here. My setup:

W10
I7 7700K
1080TI Current Driver 419.35
32GB RAM
2TB M.2

Driver is most current and probably cause. Have tried lowering settings to low. Also tried changing video settings multiple times using different combinations. Anyone have a different workaround or known driver Ver. that works with unreal?
by (140 points)
+1
W10 up to date
I7-3770K
16Go RAM
1080TI - 419.35 (same problem on older version)

As I said, work for me on all Graphic options set to low.

1 Answer

+5 votes
by (3.1k points)
edited by
I'd start with making sure you graphics drivers are up to date.

Otherwise try lowering the graphical settings.

Another possible solution is to disable any graphical overlays (such as Nvidia Expierience overlay).
by (140 points)
+2
Lowering all too low seems to work !
by (100 points)
+1
Neither suggestion worked.
by (120 points)
I bought the game this weekend and I have the same issue : crash after a couple of minutes with same error code.
I upgraded nvidia driver to last version (I have a Geforce 1080), check Windows 10 updates (already to the latest) and got same error after a couple of minute in game.
I lowered all game details to the minimum and I was able to play longer but the game still crash with the same error, but this time it could be after 10 minutes or 1 hour.
by (120 points)
After looking on Internet about UE4 error, I found suggestions to downclock my graphic card (https://answers.unrealengine.com/questions/545292/unreal-engine-is-exiting-due-to-d3d-device-being-l-3.html?childToView=868262#answer-868262).
My current card is an overclocked edition by Gigabyte, so I downclock it to nvidia spec.
With all graphics to Ultra, I was able to play 45 minutes without issues.
Don't know why I have to do this and it does not happen with other games.
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