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Losing keyboard and mouse while playing

+3 votes
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in Bug Report by (160 points)
edited by
I can play for 10-30 minutes and then I lose my keyboard and mouse requiring the PC to be hard reset. I've updated all drivers/bios, pulled off Logitech software and used native HID drivers and refreshed Windows. Same issue.

AMD Ryzen 7 1700, ASUS AB350 ITX, Nvidia 1070TI, Logitech G502 mouse and G610 keyboard.

I'd really love some help as I've been looking forward to Satisfactory for a while.

[Edit: I’ve tested and this only happens in Satisfactory. All other apps and games are stable.]

1 Answer

0 votes
by (5.1k points)
Since these are USB devices, have you tried different USB ports? It's highly unlikely the game is doing that. Sounds like a hardware issue.
by (160 points)
I have tried shifting ports.  I forgot to mention in my first post this only happens in Satisfactory. All other games I’ve tested (Warframe, World of Warships, Witcher 3, Factorio) are stable. All productivity apps fine.  It’s only happening in Satisfactory.
by (5.1k points)
You might try Discord - maybe a Dev can help.

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